If you have a Sky TV subscription, you’re automatically given access to its on-demand service Sky Go, which allows you to watch programmes on a smartphone, tablet, desktop PC or laptop. But not – or at least not any more – if you’re one of the millions of people who use Chrome, Google’s hugely popular web browser.
- Now carry your TV wherever you go. Watch Live TV with over 220 channels and catch your favourite shows and movies on demand from over 3500+ titles!
- Many of the latest browsers no-longer support Silverlight, and Microsoft encouraged web developers to move away from it in 2015, so it's about time Sky Go caught up. 0 rscott Posts: 3,966.
This is because Sky Go requires a plugin called Microsoft Silverlight in order to work, and Google recently stopped supporting Silverlight as a way of displaying online interactive content, switching to the far more popular HTML 5.
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As a result, Sky Go no longer works in the desktop version of the Chrome browser. Sky’s current stance on the matter is that it has no intention of changing Sky Go, meaning that for the foreseeable future it will stay inaccessible on Chrome. We’ve reached out to Sky for a comment and some clarification, but have yet to receive a response.
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How to get Sky Go working on your computer again
So, what can you do about it? Sadly, you’re powerless to get it working in Chrome again. It’s simply not going to happen until Sky decides to change something. That leaves you with two options.
1) Use a different web browser
It’s a pain, we know, particularly if you only ever use Chrome, but it’s a simple enough solution. Just go to go.sky.com as you normally would, but use a browser such as Internet Explorer, Firefox, Opera or Safari. If you’re using Windows 10, be warned that the new Edge browser doesn’t support Silverlight either (yes, Microsoft’s own browser doesn’t support Microsoft’s own plugin).
2) Download Sky Go Desktop
Your other alternative is to download the dedicated desktop app. It offers largely the same functionality as the Sky Go web page with a couple of additional features. It allows you to save programmes to watch offline, and you can also access it via another internet-capable device (like your smartphone) to download programmes when you’re out and about.
Let me guess, you’re here because you want to know how to bypass the Sky Broadband Shield. Right?
Well, here is a step-by-step guide on how to get around the block which looks like the image below:
If the message says ‘Access Blocked’ with a mention of a court order, then you’ll want to read our Kodi Not Working on Sky Broadband article which discusses that topic in detail.
What Is Sky Broadband Shield?
Sky, the broadband internet provider have a network-wide content filter. In plain English, that means that if you’re using a Sky internet connection and the content filter is enabled, you will be blocked from accessing adult content.
This filter is disabled by default but can be set to various sensitivity levels. You may be blocked from watching porn, or if it’s on strict mode, you may not even be able to access many social media sites or forums.
How Does It Work?
When your computer (or other devices) tries to access a website, it uses a service called DNS to turn the web address (www.examplecom) into a numeric address, called an IP address.
Sky’s filter intercepts this request, so instead of giving your device the address of the server hosting the website, it sends it’s own address, sending your web browser to the dreaded block page.
Can You Watch Sky Go On Browser
How Can I Bypass Sky Broadband Sheild on Windows 10?
The trick is to tell your computer to use a different DNS service than the one provided by Sky. That way, Sky isn’t able to send an incorrect address as it’s not involved in the transaction!
To do this, we’ll go into the settings on the computer and set some static DNS entries. In this article, we’ll use Google’s public DNS servers, which are fast and completely unrestricted (as far as I am aware).
1. Navigate to settings
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2. Select ‘Network & Internet’
Click on the ‘Network & Internet’ section. If you can’t see it, you can search for ‘network’ and it should appear.
Sky Go On Web Browser Download
3. Select ‘Change adapter options’
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4. Right-click on the relevant network connection and select ‘Properties’
You may see a number of different connection here. The one pictured is my laptop’s Ethernet connection. If you have WiFi, your WiFi connection will have a green WiFi symbol on it. Right click on the relevant network and select ‘Properties’
5. Double-click on ‘Internet Protocol Version 4 (TCP/IPv4)’
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6. Enter new IP address into the ‘DNS server addresses’ section
Select the ‘Use the following DNS server addresses’ option to enable the two DNS server boxes.
Then enter the following addresses, as in the screenshot above:
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Click ‘Ok’ to save your changes on this window and any others that are open.
Open up a web browser window and navigate to a website that was previously blocked. You should now be able to navigate to any website, completely unrestricted!
If there are any problems, you can always repeat the process and on the last step just select ‘Obtain DNS server address automatically’. This reverts the change completely.
Other Methods
If for whatever reason you aren’t able to use the trick above, all is not lost. Here are some other suggestions.
Download and install TOR Browser
TOR (The Onion Router) Browser is a free web browser which is based on Firefox. It’s modified to automatically use public proxy servers in order to maintain your anonimity. It’s totally free and can be downloaded from here
Use a VPN
A VPN encrypts your web traffic to protect your privacy and prevent snooping by your ISP or other service providers. Another feature of any good VPN provider is that it provides in-build DNS services that are totally private.
VPNs normally cost a few pounds per month, but in my opinion, it is money well spent.
There is a wide range of VPN providers, but I recommend NordVPN. They are cheap, reliable and really easy to install and use.
Add the website addresses to your HOSTS file
If Windows finds an entry in your hosts file, it will use this to translate the website address into an IP address. This bypasses DNS entirely.
The first step is to get the IP address of the website. Just search Google for ‘website IP checker’ or use one of these I found:
- http://www.ipvoid.com/find-website-ip/
- https://ipinfo.info/html/ip_checker.php
- https://www.site24x7.com/find-ip-address-of-web-site.html
Enter the domain name into the tool and it will provide you with it’s corresponding IP address.
Now you’ll need to open your HOSTS file (a system file used by Windows) and add it to that.
The HOSTS file is located at:
You will need to open the file with Administrator privileges. To do this, I’d recommend finding Notepad in your Start menu (Start > Windows Accessories > Notepad), right-click on it, then select ‘Open as Administrator’. Your Notepad window will now have Administrator privileges, so when you open the HOSTS file from the File > Open menu, you will be able to save the file again.
Tip: If you’ve browsed to the directory but can’t see the HOSTS file, change the filetype dropdown to ‘All Files’.
When you’ve successfully opened the HOSTS file, add two new rows in the following format:
Your window should look like the screenshot below. Repeat the process for any other websites you’d like to access.
Save the file and see if you can visit the website in your web browser. If not, try closing and re-opening the browser window first.
Use a web browser proxy
Sky have blocked many browser proxies, but new ones are being created all the time, so you shouldn’t have too much trouble finding ones that work. BEWARE: Do not log into anything sensitive using a public browser proxy. Everything you do can be logged and hijacked. They are considered high risk. This is my least recommended option.
To find public web browser proxies, try searching on Google for “web browser anonymous proxy” or similar.